Covid-19 Policies and Practices
OUR COMMITMENT TO SAFETY
We recognize times have changed. Priorities have shifted. Today, nothing is more important than the health and safety of our staff and patients.
With this in mind, we are happy to share the 16 additional steps we are taking to make every visit to our office as safe as possible. These actions are incremental to our normal standards of care that meet or exceed all CDC, OSHA and ADA guidelines for dental practices.
Our goal is to add peace-of-mind to the friendliness and clinical excellence you have come to expect. Of course, this is part of an on-going commitment that will evolve with the times. As always, we welcome the opportunity to answer any of your questions and to address all concerns.
We are in this together, and we will never underestimate the power of a smile!
Advanced Staff Training
Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.
Daily Health Checks of Our Team
No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.
No Handshakes or Hugs
We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are “back to normal”.
Pre-screening of every patient
A quick health questionnaire and consent form along with a no-touch temperature check will be completed when you arrive at our office.
Hospital-grade Hand Sanitizing Station
Every patient will be asked to thoroughly disinfect their hands before entering the clinical area of our practice.
Cleaning after every appointment
We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.
N95 & ASTM Level 3 Masks
The beautiful smiles of our clinical team – dentist, hygienists, and assistants – will be protected behind double-masking at all times.
No Magazines or Activities
This may make our reception area a little less exciting, but it makes it much safer as well.
Disposable, Protective Coats & Hats
When appropriate, our team will utilize another layer of protection to minimize the spread or absorption of airborne particles.
CDC-Approved Instrument Sterilization
This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.
Front Desk Masks
Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!
Advanced Chairside Suction
Whenever possible, we will activate high speed evacuation to minimize aerosol contamination and improve air quality.
Increased Air Filtration
A KES AiroPRO office air sanitizer system has been installed, in all surgical and hygiene operatories and patient waiting areas, at both our Chesapeake and Virginia Beach offices. This NASA-designed, FDA medical grade air filtration system removes 99.999% of airborne viruses and bacteria, etc.
Sequenced Patient Scheduling
Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.
Social Distancing Place
Fewer chairs in our reception area, helpful signs and one-way traffic in our treatment area make 6’ spacing a practical reality.
In addition to brushing and flossing before your visit, we will provide an Oracare solution to rinse in your mouth for 60 seconds and reduce bacteria.